Frequently Asked Questions

1. I am trying to login to the Military Miniature Press site, but my password is not working

There could be a couple of reasons for this so before contacting Military Miniature Press customer service please try the following:

Please make sure that you have registered on the Military Miniature Press website with the correct email address. If you have not received a confirmation email to create your password you may have ordered with an incorrect password. Your order will have to be canceled by a Military Miniature Press customer representative, your payment will be refunded, and you will need to place the order again under the correct email address.

If you have registered with the correct email address you will need to reset your password before you can access your account on the new site. Go to ‘Login/Sign Up’, click ‘Forgot Your Password’ and enter your email address.

A password reset email will then be sent to your email inbox. If you do not receive anything within a couple of minutes check your spam folder.

Click on the link in the email, which will take you back to the site where you can enter a new password.

Finally, click on the Login button and enter your email address and new password to log in to the site.

2. How do I contact Customer Services?
Please visit our Contact Us page for Customer Service details.

3. How do I contact Military Miniature Press?
Please visit our Contact Us page for Military Miniature Press contact details.

4. How do I search the website for a book, an author or membership content?
Our search engine makes it easy to find what you’re looking for. You can search for a book or author using the search box on the top right-hand side of each page. Enter your search term in the search box. Once you have entered and/or selected your search term click return on your keyboard. A search results page will then load and hopefully display the information you were looking for.

Browse our online catalogue:

You can also browse our online catalogue by genre for all new and recent releases.

If you still can’t find the book you are looking for it may be that it is no longer in print. Please note that we will only display titles that are in-print, whether they are in-stock or out-of-stock, and future releases with a publication date not more than three months ahead

5. How do I order online?
To place an order, simply click on the ‘Add to Cart’ button on the product page of the book you wish to purchase.

You can use ‘My Cart’ link on the top right-hand side of the page to view the contents of your shopping cart. Please note that if you have added item(s) to your basket you will see the number of items that are in your basket next to the ‘My Cart’ e.g. My Cart (1 item) or My Cart (2 items).

When you have finished shopping, click the ‘Checkout’ link next to ‘My Cart’ and (if you haven’t already logged in) you will be given the option to Checkout as a Guest or Register. Once you have made this decision then all you need to do is follow the simple steps in the Checkout section by entering the required information and clicking continue when and if you are happy to proceed.

6. How do I return a damaged book?
Please visit our Returns page for information on returning a damaged book.

7. How can I order out-of-print books?
Unfortunately, we cannot help you trace out of print Military Miniature Press books, nor do we keep any such stock once a title becomes out of print.

We are constantly converting out of print Military Miniature Press titles to Print-on-Demand (POD) so the book you are after may become available in time. Keep an eye on our blog for details about books becoming available again.

Alternatively we suggest that you try a specialist second-hand book search company, who may be able to help you – though please be aware that some dealers may charge excessive amounts for these unavailable titles.

8. How can I contact an author?
Please visit our Contact Us page for information on contacting an author.

9. Where can I get permissions information for your books?
Please visit our Contact Us page for information on who to contact about permissions.

10. Where can I get rights information?
Please visit our Contact Us page for information on who to contact about rights.

11. Military Miniature Press ebooks
What formats are Military Miniature Press eBooks available in?
eBooks are available in Adobe PDF and ePub format.
Please note: Military Miniature Press eBooks are encrypted (we apply Digital Rights Management). This encryption is designed to protect the copyrights of authors and publishers.

12. What is an eBook?
An eBook is a book delivered as an electronic file (e.g. PDF or ePuB). Military Miniature Press’ eBooks can be read on smartphones, tablets, and desktop devices and/or dedicated eBook devices. Once eBooks are purchased, they can be downloaded immediately from ‘Downloads’ within My Account.

13. Can I print or share an eBook?
No. If you print and/or share the eBooks you download you will be in breach of applicable international copyright laws.

Copyright laws help to safeguard the livelihoods of our authors and our business as a whole. Please respect our Copyrights and refrain from sharing and or otherwise reproducing in print the eBooks you purchase and download on this website.

14. I have an ebook question or I’m having problems accessing or downloading the ebook.
Please visit our Contact Us page for Customer Service details.